CRM
Telecom operators capture trillions of bytes of unstructured information about their customers, suppliers, and operations. Millions of networked sensors are also being embedded in the physical world in devices such as mobile phones and automobiles; sensing, creating, and communicating data at very high speeds.
Multimedia and individuals with smart phones are active on social network sites and...
INNOVATION OPINION
KNOWLEDGE CENTRAL
This special report reveals insight from the Asia Pacific Heads of Human Resources for Hilton Worldwide, Marriott International and Sofitel Luxury...
When a customer walks into your store today, most bring along their own personal shopping assistant – a smartphone or other wireless device. However...
In order to help businesses assess their collaboration strategies, Cisco recently commissioned a worldwide study by the Economist Intelligence Unit...
In this paper, you will learn how the Cisco Collaboration Architecture enables you to address trends such as mobility, “bring-your-own-device,” and...
Small and medium enterprises (SMEs) are seen as the center of a new growth model based on innovation and higher value manufacturing and service in...
To support its business growth, eHobby Asia, a Hong Kong-based company that sells airsoft guns and accessories, recently signed up with Rackspace for...
Top international airline Air China has selected BT Inbound Contact global to help the company in providing local language call handling for their...
With the aid of Inbound Contact global from BBT Global Services, people can now call Bangkok-based telephone support company Agoda from anywhere in...
