CRM
Over seven in 10 consumers globally as well as in the Asia-Pacific region are concerned about environmental pollution and a similar proportion (67 percent) view global warming as a concern. However, more than half are unaware of how they can help.
This was among the findings of the Latest Green Gauge Global study conducted by GfK which polled over 37,500 consumers aged 15+ across 25 countries,...
INNOVATION OPINION
KNOWLEDGE CENTRAL
Despite robust retail sales growth in January and February, retailers remain cost-sensitive in the face of high rentals and as a result, overall...
Companies found that while Customer Effort Score (CES) is understandable to both customers and employees, more accurate results were achieved by...
Using advancements in technology and key social trends to evolve governments into platforms for interaction instead of being mere vending machines...
The mobile revolution is not only for consumers. Enterprises are benefitting as well from increased consumer mobility as well as vendor mobile...
Small and medium enterprises (SMEs) are seen as the center of a new growth model based on innovation and higher value manufacturing and service in...
To support its business growth, eHobby Asia, a Hong Kong-based company that sells airsoft guns and accessories, recently signed up with Rackspace for...
Top international airline Air China has selected BT Inbound Contact global to help the company in providing local language call handling for their...
With the aid of Inbound Contact global from BBT Global Services, people can now call Bangkok-based telephone support company Agoda from anywhere in...
