Kim Salkeld, head of the Efficiency Unit talks about the dual role of the Unit as a thinktank and as a consultant to various government departments with the aim of offering suggestions and guideliness on how to improve business process within the specific department.

The Efficiency Unit reports directly to the Chief Secretary for Administration and is tasked with pursuing the Government's commitment to transforming the management and delivery of public services so that the community's needs are met in the most effective and efficient manner.

The unit works in partnership with bureaux and departments across the Government of the Hong Kong Special Administrative Region to identify opportunities for performance enhancement, design practical solutions, develop compelling business cases, and secure effective implementation.

In this first of a four part series, Mr Salkeld describes the goals and objectives of the Efficiency Unit.