Secrets to a happier workforce in Asia

Allowing employees to use the technology devices and applications of their choice produces a happier and more efficient workforce, according to new consumer research commissioned by VMware, through interviews conducted by Acorn Marketing & Research Consultants in January and February 2012 with 2,077 people.

The VMware “New Way of Work Study”, conducted across 10 Asia-Pacific countries with employees from multi-national organizations, found that those using their own devices to complete work tasks saw significant boosts in productivity at all levels of business. This occurrence is most prevalent in Thailand (81% of respondents), India (72%), China (69%) and South Korea (68%).

In addition, 38% of respondents believe their “on-the-job” efficiency was negatively impacted by strict corporate IT policies and that they were less productive at solving work and business problems. Also, with 71% of APJ respondents on average spending more time working outside of the office, they feel they could achieve more success at work when allowed to use their own devices and web-based applications.

Respondents in South Korea (96%), China (94%), Thailand (90%), Hong Kong (89%), Singapore (88%) and Malaysia (82%) recorded the highest incidence of Bring-Your-Own-Device (BYOD) to work among the 10 countries.

At varying levels, employees of all 10 countries (regional average of 63%) use non-corporate applications for work (communication, information access and business/social networking), with Thailand (79%), India (76%), and Malaysia (73%) reporting the highest rates.

At least 58% of APJ respondents also stated that they prefer to work for companies with corporate IT policies that permit personal choices of software and devices, signalling a shift in the technology savvy of today’s workforce.

Differing attitudes toward BYOD

Japan was the only country that stood apart from the general findings. It recorded the lowest percentage of personal devices in the workplace (22%), despite having one of the highest mobile penetrations in the world and a highly sophisticated workforce. Japan is also one of the most resistant to offering IT support for personal devices (74%), and had the fewest number of workers working outside of the office.

Among the other countries, Australia (79%), Singapore (76%) and Malaysia (69%) saw IT departments not providing support for personal devices at work. South Korea (22%) and China (34%) are most accepting of BYOD.

Andrew Dutton, senior vice president and general manager, VMware Asia-Pacific Japan, commented, “The post-PC era has driven technological advances and removed technological barriers to work productivity. Enlightened businesses today recognize this and are modernizing their IT policies; as a result, they can build more effective, more agile and ultimately happier organizations.”