Meeting rising business demands on IT and keeping up with new technologies are leaving CIOs little time to pursue a...
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A Symantec survey shines light on the hidden costs of cloud computing, including the phenomenon of rogue cloud adoption...
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Widespread adoption of technologies such as smartphones and social media are transforming employees' expectations for...
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FEATURES

Mobile apps are being updated faster than IT teams can deliver them, and while most enterprise app development is conducted in-...
Companies are being pressured by vendors into prematurely upgrading their networking equipment, without questioning whether...
How can brick-and-mortar retail stores get detailed insights into the shopping behaviors of customers that online sites can get...

CUSTOMER

More and more customers expect invoices from their suppliers in electronic form
Global technology provider Sabre Travel Network has announced the integration of Hotelbeds on TotalTrip, a service for searching and booking prepaid hotels that will offer Sabre-connected travel agencies and suppliers wider...
Companies found that while Customer Effort Score (CES) is understandable to both customers and employees, more accurate results were achieved by phrasing the question ‘how easy was it’ rather than ‘how much effort was needed’.

BUSINESS APPLICATIONS

Mobile apps are being updated faster than IT teams can deliver them, and while most enterprise app development is conducted in-house, a third of CIOs lack confidence in their app teams.
Disk I/O is a bottleneck for virtualized data center performance.
Global technology provider Sabre Travel Network has announced the integration of Hotelbeds on TotalTrip, a service for searching and booking prepaid hotels that will offer Sabre-connected travel agencies and suppliers wider...