Meeting rising business demands on IT and keeping up with new technologies are leaving CIOs little time to pursue a...
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A Symantec survey shines light on the hidden costs of cloud computing, including the phenomenon of rogue cloud adoption...
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Widespread adoption of technologies such as smartphones and social media are transforming employees' expectations for...
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FEATURES

UBS CTO Minerva Tantoco on the evolving role of the CTO, female IT leaders, the differences between the HK and US tech markets,...
Mobile apps are being updated faster than IT teams can deliver them, and while most enterprise app development is conducted in-...
Companies are being pressured by vendors into prematurely upgrading their networking equipment, without questioning whether...

CUSTOMER

More and more customers expect invoices from their suppliers in electronic form
Global technology provider Sabre Travel Network has announced the integration of Hotelbeds on TotalTrip, a service for searching and booking prepaid hotels that will offer Sabre-connected travel agencies and suppliers wider...
Companies found that while Customer Effort Score (CES) is understandable to both customers and employees, more accurate results were achieved by phrasing the question ‘how easy was it’ rather than ‘how much effort was needed’.

MANUFACTURING

Windows Phone for the first time ranked third but needs a firmer foothold: IDC
Android accounted for 43% of global smartphone profits: Strategy Analytics
Emerging markets are expected to account for 58% of global sales: Pyramid Research

BUSINESS APPLICATIONS

Companies want one suite for all insight, one place for all information and one standard for enterprise BI: SAP
The investment enables the company to go independent from its incubator parent
Mobile apps are being updated faster than IT teams can deliver them, and while most enterprise app development is conducted in-house, a third of CIOs lack confidence in their app teams.